Delivery with (French Post) COLISSIMO SUIVI: 48/72h

FRANCE
Delivery with Colissimo Suivi: 48/72h
UE COUNTRIES
Delivery with Colissimo Suivi International, between 3 to 8 days
EUROPE (no- UE)
Delivery with Colissimo Suivi International, between 3 to 8 days
THE REST OF THE WORLD
Delivery with Colissimo Suivi International, between 3 to 15 jours
Delivery takes 48 hours (Mondays to Friday) maximum within the limits of stock availability.
You’ll be notified by e-mail once the parcel is shipped and you’ll receive a tracking number to follow the delivery of you parcel

DELIVERY RATES
They are calculated automatically when you place your order depending of weight and the country chosen.
You can view the amont in your shopping cart.

RETURNS & EXCHANGES
You have a legal time frame of 14 days – as of the delivery of your order within which you must notify us of your intention to return an item, the reason for its return and return the item.

• Replace the entire article in its original packaging
• Return the parcel by Colissimo Suivi to the following address:

TAMPICOBAGS
J.MARTIN TRÉPOINTES SARL
4 RUE SAINT AGNAN
24400 MUSSIDAN
FRANCE

In accordance with the legislation governing e-commerce, return items must be intact, in perfect condition redy to be resold and in their original packaging. They must not be worm or used, no have deteriorated in any way, no matter how small, and must be perfectly clean. Any items that is damaged, incomplete or whose original packaging has deteriorated will not be refunded or exchanged.

REIMBURSED
Your refund will be made on the credit card used to pay for the product by recrediting it under the name J.MARTIN TREPOINTES “tampicobags.com”, within 24 hours from the date of return of the package reception.

We accept the following payment mehods in the online shop.

You may make your purchases in complety safety. The bank details that you trasmit on line to a registered bank are confidential and carried out in a secured environment.

We make the bags with materials selected with the greatest care. To ensure the longevity of the product, please treat it with care.

To clean it:

• Soak it completely in lukewarm water inside and out
• Clean it with soap
• Rinse it well.
• Dry the bag upside down, the leather will dry evenly.
• When drying, make sure to protect the fabric of the leather parts with absorbent paper. It will take a long time to dry, but your bag will be  like new.
• Do not put the bag in the washing machine.

We are here to answer all of your questions..

Call us:
Monday to Friday:
Opening hours: 08h00 12h00 – 13h30 16h30
+33 9 62 12 38 02

Send us a message:
serviceclient@tampicobags.com

Frequently asked questions
See the page of FAQ