BIVOUAC S

We make the bags in our workshop with the greatest care and carefully selected materials.
To keep your bag beautiful as the years pass, we recommend following these guidelines for its care: Avoid contact with greasy substances, and hydroalcoholic solutions.

Real leather
Keep your product away from contact with grease, and cream, make-up and parfum.
Beware not to scratch or rub your product against abrasives surfaces.
Keep your product away from damp or humid environnements and avoid direct exposure to sunlight, keep your product away from any direct source of heat (radiators, car interiors, overheated by the sun, etc).
Avoid contact with greasy substances, cosmetics, perfume, and hydroalcoholic solutions, as well as material that may transfert their colored pigments onto the product.
Never use water to clean your product.
Never use soap or solvent.

Delivery via Colissimo Suivi. (French Post)
You’ll be notified by e-mail once the parcel is shipped and you’ll receive a tracking number to follow the delivery of you parcel.

You have a legal time frame of 14 calendar days from the delivery date of your order to declare and send your return.

Notify us of your intention to return an item, the reason for its return and return the item.

Replace the entire article in its original packaging – only articles returns in their original condition will be accepted and reimburdes.
Return the parcel by Colissimo Suivi to the following address:

TAMPICOBAGS
J.MARTIN TRÉPOINTES SARL
4 RUE SAINT AGNAN
24400 MUSSIDAN
FRANCE

See our delivery&exchange page for more informations.

Payments are accepted via credit card, debit card:
Visa, Mastercard,  American Express), Paypal, Apple Pay, Google Pay.

You can also pay via Paypal.
You can pay and make your purchase by phone:
+33(0) 962123802

All transactions are secured.

Need help?
Call us: +33(0)962123802
Monday to Friday
8h00 – 12h00 / 13h30 – 16h30

Mail: serviceclient@tampicobags.com

Please read our FAQ page for more information.